This is not an every … This problem is pretty severe as no one can live with a Windows 10 computer that keeps disconnecting from the WiFi network it is connected to every few minutes. Does not apply to Xfinity WiFi hotspots. (It's my primary connection, but I do have a VZW BroadbandAccess as a secondary and for when I commute/go on the road, etc.) I've tried everything to see if it was my PC but now I'm certain it is the WiFi as it happens to my phone too, it is super frustrating as I'm in the middle of a round and it just disconnects. This is only happening for my computer, there are many other … 7. Not available in all areas. I've read through Comcast forums endlessly and thought maybe it was my router and/or modem (old gear: Arris sb6183 and Netgear AC2400) so I purchased a new router (Asus RT-AC68p)and it still occurred. Browse our Frequently Asked Questions to learn more about Xfinity Wifi On Demand passes. This has always happened, but mostly stopped after I switched to a 5-2200mhz 4-Way splitter about 6 months ago. I then try to reconnect unsuccessfully, usually resulting in me having to troubleshoot the problem, at which point the troubleshooter resets the wireless adapter (Intel(R) Dual Band Wireless-AC 7260). Well, thankfully, this issue is entirely fixable, and all an affected user needs to do in order to resolve this problem is disable a couple of specific features of WiFi Sense. Re: Xfinity WIFI disconnect every 12 hours Hello info_hyllc and welcome, First of all, it is necessary that you check your laptop wireless network settings to make sure there is no timeout set after a certain amount of wireless operation inactivity. Jared Horn (@jbhornito) reported 10 months ago from Eugene, Oregon. Below is an small portion of the HH5 boot log. Xfinity WiFi hotspots included with Performance Internet and above. Internet Keeps Disconnecting. I used to be able to connect and stay connected for as long as i want. I followed recommendations to modify the DNS, change channels, etc. Internet disconnects. Next, turn off the cable modem by disconnecting the power cord from the back of the modem. How can I purchase a WiFi pass? Every Couple Of Seconds. In the beginning my internet connection kept disconnecting every few hours but gradually increased in frequency to about every 30 minutes. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Basic 15mbps internet. Hello, For the past month approximately i have been experiencing disconnects 2-3 times per hour. Why? Posted by 24 days ago. To find your nearest hotspot, enter your zip code below. The problem is that my WiFi keeps disconnecting. I have been having issues with Xfinity for a few months now, every once in awhile the internet will suddenly slow to a crawl and then the modem with restart itself taking its sweet time every time. Has worked fine for years. Problem seems to be isolated to the router/modem. If you are setting up your device for the first time. This is the least likely reason for internet connection problems, but Wi-Fi could be failing on a computer that has incompatible software installed, including patches, services, and other software that modifies the networking capabilities of the … Thx . Some days, it won't happen at all. I am simply connecting a windows 7 machine at home to a windows 7 machine at work. The Problem of WiFi Disconnecting and connecting back again can be caused by various reasons, ranging from outdated or corrupted Network Drivers, Network Adapter getting turned OFF to other reasons. I have told every comcast person I have talked to this and they almost all say "Well, that doesnt really mean much". Every day, I have been getting disconnected from the internet (wireless connection) exactly every hour. Log in sign up. Changing the wireless channel can seem like a difficult task but if you follow these instructions you can easily change the default station on your own. This usually fixes the problem, for about 5 mins. Before that, the disconnects would be like every ten days. Leave it unplugged for at least ten seconds, then plug it back into the modem. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. So I attach a laptop at work to Xfinity's hotspots (mainly to browse outside of my job's network) and use the TorGuard client to further protect what I'm doing. I've noticed in the Boot section of the Hub's Event Log the words "Watchdog Reset". Xfinity WiFi On Demand Pass: Use Xfinity WiFi for an hour, two hours, a day, a week, ... Users can also get free trial access to the network each month (every 30 days). My WiFi disconnects (random times) just for a couple of seconds but long enough … Press J to jump to the feed. It happens like twice an hour, down for around 5 minutes each time. Internet disconnects. Comcast came to our house and verified signal strength, hook ups, etc. Closed. User account menu. If I connect to a VPN, it'll generally disconnect after 10-15 minutes, sometimes quicker, sometimes longer. The clutter of devices on the same wireless channel causes interference and the disturbances can cause intermittent disconnects. I am using a public network from a University and it only happens to me. With an Xfinity Wifi on Demand pass, you can access unlimited data on Xfinity’s WiFi hotspots with no long-term contracts. 7. 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